Shipping policy
Shipping Policy
Effective Date: August 1, 2026
Thank you for shopping with Psalm Wear. Every order is made specifically for you after your purchase, helping reduce waste and ensure quality.
Order Processing
Please allow 2–5 business days for your order to be printed, prepared, and packaged before it ships.
Business days are Monday through Friday, excluding U.S. holidays.
During product launches, holidays, promotions, or periods of high order volume, processing times may be slightly longer.
Shipping Times
After your order has been processed, estimated delivery times are:
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United States: 3–7 business days
These delivery times are estimates and are not guaranteed. Shipping carriers may experience delays due to weather, holidays, or other circumstances beyond our control.
Shipping Rates
Shipping costs are calculated automatically at checkout based on your shipping address and the items in your order.
Any free shipping promotions will be clearly displayed on our website.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking information.
Please allow up to 48 hours for tracking information to begin updating after receiving your shipping confirmation.
Multiple Shipments
Some orders containing multiple products may arrive in separate packages. This can occur when items are produced or shipped from different fulfillment locations.
If this happens, you'll receive tracking information for each shipment as it becomes available.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
If an incorrect or incomplete address is entered, Psalm Wear cannot guarantee delivery. If an order is returned to us due to an incorrect address or because it was not claimed, the customer is responsible for any additional shipping charges required to resend the package.
If you notice an address error after placing your order, please contact us immediately. We will do our best to update your information before production or shipment begins, but changes cannot be guaranteed once an order has entered production.
Lost, Delayed, or Delivered Packages
Once your package has been handed over to the shipping carrier, delivery is the responsibility of the carrier.
If your package appears lost or is experiencing significant delays, please contact us and we will gladly assist you in locating your shipment.
Packages marked as "Delivered" by the shipping carrier are generally considered successfully delivered. If your tracking shows your package as delivered but you cannot locate it, we recommend checking with household members, neighbors, your local post office, or the shipping carrier before contacting us.
Damaged Orders
If your order arrives damaged or defective, please contact us within 7 days of delivery.
Please include:
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Your order number
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A description of the issue
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Clear photos of the damaged item
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Clear photos of the packaging (if applicable)
We will review your claim and work with you to provide a replacement or another appropriate solution.
International Shipping
At this time, Psalm Wear ships only within the United States.
We hope to expand international shipping in the future.
Contact Us
If you have any questions regarding your order or this Shipping Policy, please contact us using the contact page on our website or by emailing us at wearpsalm@gmail.com